top of page

TERMS & CONDITIONS

CUSTOMER CARE

We will be happy to assist you on any step.

write to us on: contact@kheyaalonline.com

ADDRESS: Abu Dhabi, United Arab Emirates

WORKING DAYS: Monday - Friday

WORKING HOURS: 10:00 AM - 5:00 PM GST

WhatsApp: +971528893109

​

PRIVACY & SAFETY

This website is operated by Kheyaalonline FZC. This privacy policy only covers information collected at this website, and does not cover any information collected offline by Kheyaalonline.com.

For the safety of our customers, and in line with our banks security requirements, we may ask for a copy of a valid ID and the front side of your credit card. This may be at the time of delivery, or at the time of order processing. We accept the following as a form of valid ID:
• Emirates ID
• Passport copy
Failure to provide these documents upon request may lead to cancellation of the order and payment of the related charges. All information is collected lawfully and in accordance with prevailing Data Protection Laws.

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

SECURITY

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

PAYMENT METHODS

PAYMENT METHODS

  • Credit / Debit Cards

  • ​PAYPAL

  • Offline Payments

bottom of page